Privacy Policy

Stacey’s Creations — Embroidered Personal Items & Home Decor

Effective Date: September 4, 2026

1. Introduction

A little about us, and why your privacy matters to us.

Welcome, and thank you for shopping with Stacey’s Creations! We are a small, U.S.-based creative business specializing in custom embroidered personal items and handcrafted home decor. Every order we receive is made with care, and that same care extends to how we handle your personal information.

We know that trusting a small business with your personal details is something you shouldn't take lightly — and neither do we. This Privacy Policy is written in plain, straightforward language so you know exactly what information we collect, why we collect it, and how we protect it. We don't sell your data, we don't share it unnecessarily, and we work hard to keep it secure.

By using our website or placing an order with us, you agree to the practices described in this policy. If you ever have questions, please don't hesitate to reach out — we're a real, approachable team and we're happy to help.

2. Information We Collect

Here's a clear breakdown of the types of information we may collect when you interact with our store.

Personal Identification Information

When you place an order, create an account, or contact us, we may collect:

● Your full name

● Your email address

● Your mailing and/or shipping address

● Your phone number (when provided)

Payment Details

We want to be completely transparent: we do not store your payment information. All payment transactions are processed securely by trusted third-party payment processors (see Section 4). We never see or store your full credit card number, bank account details, or similar sensitive financial data.

Order History & Purchase Records

We maintain records of your past orders and purchases so we can fulfill your current order, assist with returns or exchanges, and provide helpful customer service in the future.

Marketing Preferences

If you choose to sign up for our newsletter or opt in to marketing communications, we collect your email address and your stated preferences. This is always optional — you are never required to subscribe to receive your order.

Automatically Collected Device & Browser Information

Like most websites, ours automatically collects certain technical information when you visit, including:

● Your IP address

● Your browser type and version

● The pages you visit on our site and how long you spend on them

● The website or link that referred you to us

This information is collected through cookies and analytics tools (described in Section 7) and helps us understand how visitors use our site so we can improve it.

3. How We Use Your Information

We use your information only for legitimate purposes related to running our store and serving you well.

Specifically, we use the information we collect to:

● Process and fulfill your orders — including custom and personalized embroidery items that require accurate name, design, and shipping details.

● Send order confirmations, shipping updates, and tracking information so you always know where your order is.

● Respond to customer service inquiries, questions, and requests in a timely and helpful way.

● Send marketing emails and promotions — but only if you have opted in to receive them. Every marketing email includes an easy one-click unsubscribe link, and we honor all unsubscribe requests promptly.

● Improve our website and the shopping experience by understanding how visitors navigate our store, what's working, and what we can do better.

● Comply with applicable legal obligations, such as maintaining financial records for tax purposes.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes — period.

4. Payment Processing

Your financial security is extremely important to us. All payments made through our store are handled entirely by established, trusted third-party payment processors. Examples of processors we may use include:

● Stripe (stripe.com)

● PayPal (paypal.com)

● Square (squareup.com)

These processors are certified to the highest industry standard for payment security: the Payment Card Industry Data Security Standard (PCI-DSS). This means your card details are encrypted, handled securely, and never exposed unnecessarily.

We never see, receive, or store your full credit card number, CVV code, or bank account information. When you enter payment details at checkout, that information goes directly to the payment processor — not to us. We only receive a confirmation that your payment was successful and a partial, masked reference (e.g., the last four digits of your card).

Please review your chosen payment processor's privacy policy for details on how they handle your financial data.

5. Shipping & Order Information

In order to deliver your order to you, we share your name and shipping address with our shipping carriers. Carriers we work with may include:

● United States Postal Service (USPS)

● UPS

● FedEx

Your shipping information is shared with these carriers solely for the purpose of delivering your package. We do not authorize them to use your information for any other purpose.

We retain order details — including your name, shipping address, and items purchased — for customer service purposes such as helping with returns, exchanges, or order questions, and to comply with tax and legal record-keeping requirements (see Section 8 on data retention).

6. Third-Party Services

Running a small online store means we rely on a handful of trusted services. Here's who they are and what they do with your data.

We work with the following categories of third-party service providers:

Service Type	Examples	Purpose
Payment Processors	Stripe, PayPal, Square	Securely handling payment transactions
Shipping Carriers	USPS, UPS, FedEx	Delivering orders to customers
Email Marketing Platforms	Mailchimp, Klaviyo	Sending newsletters and promotional emails to opted-in subscribers
Website Analytics	Google Analytics	Understanding how visitors use our site so we can improve it
E-Commerce Platform Providers	Shopify, Etsy, WooCommerce	Powering our online store and checkout process

Each of these third-party providers operates under their own privacy policies and data practices. We encourage you to review their policies if you have specific concerns. We only work with providers we trust and that have established, reputable privacy and security practices.

Beyond the service categories listed above, we do not share your personal information with any other third parties without your explicit consent, unless required by law.

7. Cookies & Tracking

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep your shopping cart active, and gather information about how the site is used. They are very common and used by nearly every website you visit.

How We Use Cookies

Our website uses the following types of cookies:

● Essential Cookies: These are required for the website to function properly. They keep your shopping cart working, manage your session, and ensure checkout runs smoothly. You cannot opt out of these without affecting core site functionality.

● Analytics Cookies: These help us understand how visitors navigate our site — which pages are popular, how long people spend browsing, and where visitors come from. This helps us improve your shopping experience. We may use tools like Google Analytics for this purpose.

● Marketing & Advertising Cookies: These may be used to show you relevant advertisements or to track the effectiveness of our marketing efforts. These are only used if you have not opted out, and you can disable them at any time.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Please note that blocking essential cookies may affect your ability to use certain features of our site, such as adding items to your cart.

Additionally, some third-party services (such as Google Analytics) may place their own cookies on your device. These are subject to their respective privacy policies, not ours.

8. Data Retention

We only keep your information for as long as we need it. Here's a general guide to how long we retain different types of data:

● Order and transaction records are retained for approximately 7 years in accordance with U.S. federal and state tax and legal record-keeping requirements.

● Marketing and newsletter data (your email address and communication preferences) is retained until you unsubscribe or request removal. Once you unsubscribe, we remove your address from our active marketing lists promptly.

● Account data (if you created an account on our site) is retained until you request account deletion. We will honor deletion requests within a reasonable timeframe, except for data we are legally required to retain (such as order records).

● Analytics and browsing data is typically retained in aggregated or anonymized form as set by our analytics providers.

When data is no longer needed and there is no legal obligation to retain it, we delete or anonymize it.

9. Your Privacy Rights

You have rights when it comes to your personal data, and we want to make it easy for you to exercise them.

As a customer of our store, you have the following rights regarding your personal information:

● Right to Access: You may request a copy of the personal information we hold about you.

● Right to Correct: If any information we have on file is inaccurate or out of date, you can ask us to correct it.

● Right to Deletion: You may request that we delete your personal information. We will honor this request to the fullest extent possible, though please note we may be required to retain certain records (such as order history) for legal or tax purposes.

● Right to Opt Out of Marketing: You may unsubscribe from our marketing emails at any time using the unsubscribe link in any email, or by contacting us directly. We will process your request promptly.

California Residents — CCPA Rights

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

● The right to know what personal information is collected about you and how it is used.

● The right to know whether your personal information is sold or disclosed, and to whom.

● The right to opt out of the sale of your personal information. (Note: we do not sell personal information.)

● The right to request deletion of your personal information.

● The right to non-discrimination for exercising your CCPA rights.

To exercise any of your California privacy rights, please contact us using the information in Section 13.

A Note from Us

We are a small business and we honor all of these requests in good faith. We are not a large corporation with a legal department — we are real people who care about doing the right thing. If you have a concern or a request, please just reach out and we will work with you directly to address it.

10. Children's Privacy

Our website and services are intended for use by individuals who are 13 years of age or older. We do not knowingly collect, use, or store personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at [[email protected]]. We will take steps to promptly delete that information from our records.

11. Data Security

We take the security of your personal information seriously and have put reasonable measures in place to protect it, including:

● SSL/TLS Encryption: Our website uses Secure Sockets Layer (SSL) encryption, which protects the data transmitted between your browser and our site. You'll see the padlock icon in your browser's address bar when browsing securely.

● Secure Third-Party Payment Processing: We rely on PCI-DSS compliant payment processors so that your financial data is always handled by certified, secure systems.

● Limited Access: Access to customer information within our business is limited to only those who need it to perform their job — such as fulfilling your order or responding to your inquiry.

● Trusted Platforms: We use established, reputable e-commerce and hosting platforms that maintain their own robust security practices.

That said, we want to be honest with you: no method of data transmission or storage over the internet is 100% secure. While we do everything reasonably within our power to protect your information, we cannot guarantee absolute security. If you have concerns about a specific piece of information you're sharing with us, please don't hesitate to contact us.

12. Changes to This Policy

Our business evolves, and from time to time we may need to update this Privacy Policy to reflect changes in our practices, our services, or applicable law. When we make updates, we will:

● Post the revised Privacy Policy on our website with an updated Effective Date at the top of this document.

● Notify you by email (if you have provided your email address and the changes are significant) so you are never caught off guard.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes take effect constitutes your acceptance of the updated policy.

If you have any questions about a change we've made, please contact us — we're always happy to explain.

13. Contact Us

Privacy questions, data requests, or just a general concern? We'd love to hear from you. Please don't hesitate to get in touch — we're real people and we read every message.

Business Name: Stacey’s Creations

Email: [email protected]

Mailing Address:
[Street Address]
Evansville, WI
United States

We aim to respond to all inquiries within 5 business days. For data deletion or access requests, we will confirm receipt of your request and work to fulfill it within 30 days, or as required by applicable law.